/tags/customer-service customer service en-US SA¹ú¼Ê´«Ä± Fri, 02 Sep 2022 12:30:00 GMT /news/2022-09-02/amid-labor-day-weekend-travel-surge-airlines-promise-better-customer-service Prodded by a new Transportation Department online customer service tool, airlines promise free food and hotel rooms for travelers stranded by delays and cancellations that are the airlines' fault. Fri, 02 Sep 2022 12:30:00 GMT /news/2022-09-02/amid-labor-day-weekend-travel-surge-airlines-promise-better-customer-service David Schaper /news/2022-06-03/a-usf-study-shows-retail-and-service-workers-have-higher-covid-19-death-rates People who worked in labor and service jobs were a lot more likely to die from COVID-19. Researchers say improving ventilation and offering paid sick leave are some ways to protect workers in the future. Fri, 03 Jun 2022 16:40:15 GMT /news/2022-06-03/a-usf-study-shows-retail-and-service-workers-have-higher-covid-19-death-rates Stephanie Colombini /transportation/2018-05-11/spirit-airlines-announces-in-flight-wi-fi Airlines struggle with customer satisfaction; late departures and arrivals, lost baggage, and overbooking are chronic headaches for fliers. Budget… Fri, 11 May 2018 18:41:27 GMT /transportation/2018-05-11/spirit-airlines-announces-in-flight-wi-fi /2018-02-09/l-l-bean-scraps-legendary-lifetime-return-policy In a letter to customers Friday morning, the company said it has updated its return policy to give customers one year to return purchases, with a receipt. Fri, 09 Feb 2018 14:34:00 GMT /2018-02-09/l-l-bean-scraps-legendary-lifetime-return-policy Amita Kelly, Merrit Kennedy /culture/2015-08-11/how-do-you-feel-about-restaurants-calling-out-their-diners It's not only about shaming. Some restaurant owners and chefs in South Florida use their social media accounts to vent about competitors, try to locate… Tue, 11 Aug 2015 22:49:36 GMT /culture/2015-08-11/how-do-you-feel-about-restaurants-calling-out-their-diners